Software Alternatives & Reviews
Register | Login

OTRS ITSM VS Hubspot Service Hub

Compare OTRS ITSM VS Hubspot Service Hub and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22

OTRS ITSM videos

+ Add

OTRS 3: Installing OTRS ITSM

Hubspot Service Hub videos

+ Add

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Category Popularity

0-100% (relative to OTRS ITSM and Hubspot Service Hub)

OTRS ITSM

Hubspot Service Hub

Help Desk
24 24%
Help Desk
76% 76
Customer Support
34 34%
Customer Support
66% 66
Customer Service
21 21%
Customer Service
79% 79
Service Desk
100 100%
Service Desk
0% 0

User comments

Share your experience with using OTRS ITSM and Hubspot Service Hub. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare OTRS ITSM and Hubspot Service Hub

OTRS ITSM Reviews

We have no reviews of OTRS ITSM yet.
Be the first one to post

Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

What are some alternatives?

When comparing OTRS ITSM and Hubspot Service Hub, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Loading...