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OTRS Business Solution VS UserReport

Compare OTRS Business Solution VS UserReport and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an

UserReport logo UserReport

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26
  • UserReport Landing page
    Landing page //
    2021-10-01

OTRS Business Solution videos

+ Add

OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

UserReport videos

No UserReport videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to OTRS Business Solution and UserReport)

OTRS Business Solution

UserReport

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Service
100 100%
Customer Service
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using OTRS Business Solution and UserReport. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare OTRS Business Solution and UserReport

OTRS Business Solution Reviews

We have no reviews of OTRS Business Solution yet.
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UserReport Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
UserReport gauges usability and shows you where different kinds of visitors connect to your website. This customer feedback platform also allows users to voice their suggestions on improving their products and services through feedback forums. Moreover, its survey widget helps you conduct NPS surveys, while its feedback widget helps you collect ideas to fix errors.
Source: www.surveysensum.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserReport is a visitor opinion platform that enables users to create customisable online surveys as well as provide feedback forums for their website visitors. Reports can be generated from this customer feedback tool which show the user details such as demographics and location. UserReport allows enables users to assign items so that different roles within their team can...
Source: mopinion.com

Social recommendations and mentions

Based on our record, OTRS Business Solution seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago

UserReport mentions (0)

We have not tracked any mentions of UserReport yet. Tracking of UserReport recommendations started around Mar 2021.

What are some alternatives?

When comparing OTRS Business Solution and UserReport, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Survicate - Collect feedback on your website and find out more about your visitors.

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