Software Alternatives & Reviews

OTRS Business Solution VS Upvoty

Compare OTRS Business Solution VS Upvoty and see what are their differences

OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an

Upvoty logo Upvoty

User feedback in 1 simple overview 🔥
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26
  • Upvoty Landing page
    Landing page //
    2020-11-22

With Upvoty you are able to collect and manage valuable feedback from your users in 1 simple overview. You can also share your product roadmap to show your users what's next. Turn user feedback into actionable product optimizations! Try it for free!

OTRS Business Solution

Website
otrs.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Upvoty

Website
upvoty.com
$ Details
paid Free Trial $15.0 / Monthly (Unlimited boards and users are possible in our Unlimited plan!)
Platforms
Shopify Google Chrome Safari iOS Android Wordpress Magento Browser
Release Date
2018 November

OTRS Business Solution videos

OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

Upvoty videos

Take Your Feedback Up A Level With Upvoty (Onboarding and Review)

Category Popularity

0-100% (relative to OTRS Business Solution and Upvoty)
Help Desk
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Customer Service
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

Share your experience with using OTRS Business Solution and Upvoty. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare OTRS Business Solution and Upvoty

OTRS Business Solution Reviews

We have no reviews of OTRS Business Solution yet.
Be the first one to post

Upvoty Reviews

  1. Switched to Upvoty

    Easily migrated from another tool, our team and users are loving Upvoty thus far, now 5 months in.

    🏁 Competitors: Canny, Nolt, hellonext.co
    👍 Pros:    Easy to use|Usability|User-friendly|Great customer support|Fast support|Easy to setup|Easy implementation
    👎 Cons:    Mobile app
  2. Nice tool, quick response

    We use upvoty for a few months now, every month they add some new cool features. They listen to their customers very carfully. They should be, otherwise their tool does not work :-D

  3. Collecting customer feedbacks never been easier.

    I have been waiting a long time for a beautiful and easy to use feedback tool - Upvoty is it. Upvoty also nails all the little things.

    This tool really helps our customers provide feedback and priorities to our Product, and Development teams. We were able to implement this directly into our app which creates a seamless experience for our users.

Social recommendations and mentions

Upvoty might be a bit more popular than OTRS Business Solution. We know about 1 link to it since March 2021 and only 1 link to OTRS Business Solution. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago

Upvoty mentions (1)

  • $20,000 MRR bootstrapped - Here's how we did it
    💬 User feedback: From the very start, we listened really carefully to the feedback of our users (of course by using our own product - upvoty.com). This resulted in us building a product that was valuable and people actually wanted to pay for it. Source: over 2 years ago

What are some alternatives?

When comparing OTRS Business Solution and Upvoty, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nolt - A fast & beautiful way to collect user feedback

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

hellonext.co - User feedback, feature voting, & roadmap for product management.