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Orderwerks VS Zendesk Support

Compare Orderwerks VS Zendesk Support and see what are their differences

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Orderwerks logo Orderwerks

Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Orderwerks Landing page
    Landing page //
    2021-05-13

Orderwerks is a complete platform allowing your business to manage their orders, inventory and shipments with a simple and easy to use interface. Orderwerks has many features, but these are just some of the main ones:

  • 100% Made and Supported in the USA.
  • Mobile Ready - Phone & Tablet .
  • A Single Click will Start Creating Orders.
  • Simple and Easy Item Entry .
  • Private Customer Sales Order Entry .
  • Price Groups / Tiers .
  • Catalog Item Management & Sync .
  • User Access Management .
  • Standard & Custom Reports .
  • Data Exports .
  • Basic Inventory Management .
  • Private Customer eCommerce/Ordering Portal .
  • Shipping / Fulfillment Management .
  • Vendor Catalog & Price Group Lock .
  • Internationalized .
  • Custom Integrations .
  • Business Overview Snapshot .
  • Simple and Intuitive Pick Lists .
  • Quotes .
  • Order Lead-Time Management .
  • Dark Mode .
Not present

Orderwerks

Website
orderwerks.com
$ Details
paid Free Trial $50.0 / Monthly (Per User)
Platforms
Web Browser Windows Mac OSX WooCommerce Square QuickBooks Online QuickBooks Desktop ShipStation Zoho CRM Internet Explorer Google Chrome Linux Safari iOS REST API Firefox Shopify Edge Slack
Release Date
2019 March
Edit details

Zendesk Support

Website
zendesk.com
$ Details
-
Platforms
-
Release Date
-
Edit details

Orderwerks videos

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Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Orderwerks and Zendesk Support)

Orderwerks

Zendesk Support

Sales
100 100%
Sales
0% 0
Customer Support
0 0%
Customer Support
100% 100
eCommerce
100 100%
eCommerce
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Orderwerks and Zendesk Support

Orderwerks Reviews

Top 10 Competitors and Alternatives to Handshake in 2022
‍Orderwerks is a B2B Sales Order platform, Fulfillment, and Inventory Management Platform that is directed to any business that makes sales with other wholesalers, distributors, and manufacturers.
Source: www.growmax.io
What’s an Alternative to Handshake B2B Sales Automation?
OrderWerks is an order, catalog, and inventory management solution for B2B sales. The unified platform helps users handle, organize, track, and fulfill sales orders more efficiently.
Source: ordrtakr.co
15 Best Order Management Software for Inventory Management in 2022
Orderwerks is a B2B sales order platform made and supported right here in the USA. It’s got a number of features that should appeal to companies looking to get a handle on their order management, including:
Source: www.skuvault.com

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing Orderwerks and Zendesk Support, you can also consider the following products

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pepperi - Unified commerce integrated solution for companies to plan, execute & analyze their B2B sales. Find out why the most innovative brands in the world use Pepperi.

Zoho Desk - Industry's first context-aware Helpdesk Software

Threadbeast - Threadbeast is a subscription-based online shopping store that allows you to get to personalize the box with amazing stuff.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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