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Orderwerks VS Salesforce Service Cloud

Compare Orderwerks VS Salesforce Service Cloud and see what are their differences

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Orderwerks logo Orderwerks

Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Orderwerks Landing page
    Landing page //
    2021-05-13

Orderwerks is a complete platform allowing your business to manage their orders, inventory and shipments with a simple and easy to use interface. Orderwerks has many features, but these are just some of the main ones:

  • 100% Made and Supported in the USA.
  • Mobile Ready - Phone & Tablet .
  • A Single Click will Start Creating Orders.
  • Simple and Easy Item Entry .
  • Private Customer Sales Order Entry .
  • Price Groups / Tiers .
  • Catalog Item Management & Sync .
  • User Access Management .
  • Standard & Custom Reports .
  • Data Exports .
  • Basic Inventory Management .
  • Private Customer eCommerce/Ordering Portal .
  • Shipping / Fulfillment Management .
  • Vendor Catalog & Price Group Lock .
  • Internationalized .
  • Custom Integrations .
  • Business Overview Snapshot .
  • Simple and Intuitive Pick Lists .
  • Quotes .
  • Order Lead-Time Management .
  • Dark Mode .
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Orderwerks

Website
orderwerks.com
$ Details
paid Free Trial $50.0 / Monthly (Per User)
Platforms
Web Browser Windows Mac OSX WooCommerce Square QuickBooks Online QuickBooks Desktop ShipStation Zoho CRM Internet Explorer Google Chrome Linux Safari iOS REST API Firefox Shopify Edge Slack
Release Date
2019 March
Edit details

Salesforce Service Cloud

Website
salesforce.com
$ Details
-
Platforms
-
Release Date
-
Edit details

Orderwerks videos

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Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Orderwerks and Salesforce Service Cloud)

Orderwerks

Salesforce Service Cloud

Sales
100 100%
Sales
0% 0
Help Desk
0 0%
Help Desk
100% 100
eCommerce
100 100%
eCommerce
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Orderwerks and Salesforce Service Cloud

Orderwerks Reviews

Top 10 Competitors and Alternatives to Handshake in 2022
‍Orderwerks is a B2B Sales Order platform, Fulfillment, and Inventory Management Platform that is directed to any business that makes sales with other wholesalers, distributors, and manufacturers.
Source: www.growmax.io
What’s an Alternative to Handshake B2B Sales Automation?
OrderWerks is an order, catalog, and inventory management solution for B2B sales. The unified platform helps users handle, organize, track, and fulfill sales orders more efficiently.
Source: ordrtakr.co
15 Best Order Management Software for Inventory Management in 2022
Orderwerks is a B2B sales order platform made and supported right here in the USA. It’s got a number of features that should appeal to companies looking to get a handle on their order management, including:
Source: www.skuvault.com

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Orderwerks and Salesforce Service Cloud, you can also consider the following products

DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pepperi - Unified commerce integrated solution for companies to plan, execute & analyze their B2B sales. Find out why the most innovative brands in the world use Pepperi.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Threadbeast - Threadbeast is a subscription-based online shopping store that allows you to get to personalize the box with amazing stuff.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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