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Orange Pi VS Jira Service Desk

Compare Orange Pi VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
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  3. » Reviews
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Orange Pi logo Orange Pi

It’s an open-source single-board computer. It can run Android 4.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Orange Pi Landing page
    Landing page //
    2022-09-15
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Orange Pi features and specs

  • Affordability
    Orange Pi boards are generally less expensive than many other single-board computers, making them an economical choice for budget-conscious projects.
  • Variety of Models
    Orange Pi offers a wide range of models with various specifications and features, allowing users to choose a board that best suits their specific needs and performance requirements.
  • Open Source
    The Orange Pi platform embraces open-source principles, providing access to source code and schematics, which benefits developers looking to customize or understand their hardware deeply.
  • Decent Performance
    Many Orange Pi models come equipped with robust processors and adequate memory, offering reasonable computational power for different applications, such as media centers and home automation projects.
  • Connectivity Options
    Orange Pi boards often include a variety of I/O options, such as USB, HDMI, Ethernet, and GPIO pins, enabling versatile connectivity for peripherals and external components.

Possible disadvantages of Orange Pi

  • Limited Community Support
    Compared to Raspberry Pi, Orange Pi has a smaller user community, which can result in less communal support, fewer tutorials, and limited third-party resources.
  • Software Compatibility
    Orange Pi boards may face issues with software compatibility, including less polished operating systems and drivers, which can lead to challenges in running some applications smoothly.
  • Inconsistent Documentation
    The documentation for Orange Pi can sometimes be incomplete or not well-maintained, making it difficult for users to find answers or troubleshoot problems effectively.
  • Overheating Concerns
    Certain Orange Pi models are prone to overheating under heavy load, necessitating additional cooling solutions to maintain optimal performance and prevent damage.
  • Build Quality Variability
    There can be variations in the build quality of Orange Pi boards compared to more established brands, which might affect the longevity and reliability of the hardware.

Jira Service Desk features and specs

  • User-Friendly Interface
    Jira Service Desk offers an intuitive and easy-to-navigate interface that makes it simple for users to manage and respond to service requests efficiently.
  • Integration Capabilities
    Seamlessly integrates with other Atlassian products like Jira Software and Confluence, as well as various third-party applications, enhancing its functionality and versatility.
  • Customizability
    Highly customizable workflows, forms, and fields allow organizations to tailor the service desk to their specific needs and processes.
  • Automation
    Advanced automation features help streamline repetitive tasks, optimizing the efficiency of service desk operations.
  • Scalability
    Suitable for organizations of all sizes, from small teams to large enterprises, making it flexible to scale as the organization grows.
  • ITIL Compatibility
    Adheres to ITIL best practices, offering modules for incident, problem, change, and service request management to support comprehensive IT service management.

Possible disadvantages of Jira Service Desk

  • Pricing
    Can be costly, especially for smaller organizations or those on a tight budget, due to its subscription-based pricing model.
  • Learning Curve
    Despite a user-friendly interface, the extensive feature set can be overwhelming for new users, requiring time and training to fully leverage its capabilities.
  • Performance Issues
    Users have reported occasional performance issues, particularly with large datasets or complex workflows, which can impact productivity.
  • Customization Complexity
    While highly customizable, advanced customizations may require technical expertise, potentially necessitating additional resources or developer support.
  • Limited Reporting
    Built-in reporting features may not meet the needs of all users, necessitating the use of additional tools or plugins for more advanced analytics.
  • Integration Complexity
    While integration capabilities are extensive, setting up and managing integrations, particularly with non-Atlassian tools, can be complex and time-consuming.

Orange Pi videos

+ Add

Orange Pi 3

More videos:

  • Review - #080 Orange Pi Zero: Better than the Raspberry Pi Zero? // Review
  • Review - Raspberry Pi 2 VS Orange Pi 2 VS BPi-M2

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Orange Pi and Jira Service Desk)

Orange Pi

Jira Service Desk

Operating Systems
100 100%
Operating Systems
0% 0
Help Desk
0 0%
Help Desk
100% 100
Electronics
100 100%
Electronics
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Orange Pi and Jira Service Desk

Orange Pi Reviews

We have no reviews of Orange Pi yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Orange Pi seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Orange Pi mentions (7)

  • Official Opi 5+ Ubuntu Jammy does bootloops on my desktop.
    Install a fresh copy of Ubuntu Jammy 1.0.8 from the official listing of downloads on the orangepi.org website. Source: over 1 year ago
  • thoughts on Orangepi 3B as a music player (feeding a dac)
    - how's the quality of the debian images offered by orangepi.org? Source: over 1 year ago
  • Orange Pi Zero 2 doesn't boot from SD card anymore.
    Is there a way to force the OPi Zero 2 to boot from a SD? Now it is only booting to the emmc:s crappy android that is worthless. I used to have Armbian for Octoprint on this board on a SD card but it kept shutting down without logging any reason and destroying the prints so I just put it in a drawer. Now after half a year I decided to see if I could run it with a Linux like Armbian, Ubuntu or Debian (tried them... Source: over 2 years ago
  • Request for "Orange Pi OS (Droid) Beta" (Chinese) Img File for NVMe on OP5
    I am asking that a kind soul who has a copy of the referenced file to please upload it (or multiple different revisions) and provide a link for me. The current version of the (English) beta img file for NVMe located on GDrive from orangepi.org is corrupted and I have tried 3 or 4 different methods to flash the img file onto an NVMe SSD, in either Ubuntu or Windows, but to no avail. I would greatly appreciate the... Source: over 2 years ago
  • OrangePi4 LTS in text only mode
    - Download boot image from orangepi.org. Source: over 2 years ago
View more

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Orange Pi and Jira Service Desk, you can also consider the following products

Raspberry Pi - The Raspberry Pi is a tiny and affordable computer that you can use to learn programming through fun, practical projects. Join the global Raspberry Pi community.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

OLinuXino - Open Source Software and Open Source Hardware, low cost Linux Industrial grade single board...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Banana Pi - Banana Pi is a single-board computer made in China. It can run Android, Ubuntu and Debian.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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