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Oracle Service Cloud VS Kustomer

Compare Oracle Service Cloud VS Kustomer and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Oracle Service Cloud logo Oracle Service Cloud

Web, Social & Contact Center

Kustomer logo Kustomer

Kustomer is the first intelligent CRM for customer experience that enables you to know everything about every customer.
  • Oracle Service Cloud Landing page
    Landing page //
    2023-09-15
  • Kustomer Landing page
    Landing page //
    2023-09-22

Oracle Service Cloud videos

+ Add

19D Oracle Service Cloud Release Overview

Kustomer videos

+ Add

What is Kustomer?

More videos:

  • Review - Get True Omnichannel Customer Service with Kustomer
  • Review - Customer Success QBRs (Quarterly Business Reviews) Best Practices | Chad Horenfeldt - Kustomer

Category Popularity

0-100% (relative to Oracle Service Cloud and Kustomer)

Oracle Service Cloud

Kustomer

Help Desk
55 55%
Help Desk
45% 45
Communication
100 100%
Communication
0% 0
Analytics
0 0%
Analytics
100% 100
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

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What are some alternatives?

When comparing Oracle Service Cloud and Kustomer, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Symphony SUMMIT - Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

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