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Oracle NetSuite VS Salesforce Service Cloud

Compare Oracle NetSuite VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Oracle NetSuite logo Oracle NetSuite

NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Oracle NetSuite Landing page
    Landing page //
    2021-10-08
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Oracle NetSuite videos

+ Add

Independent Review of Oracle Netsuite ERP | Small Business Accounting Software or Enterprise Ready?

More videos:

  • Review - Microsoft Dynamics 365 vs. NetSuite: An Unbiased Comparison
  • Demo - Oracle NetSuite Product Demo
  • Review - Oracle NetSuite Review: Key Modules, Pros And Cons, And Alternatives
  • Review - Oracle NetSuite ERP Implementation Challenges Revealed [Common Risks and Pitfalls]
  • Review - What is Oracle NetSuite? Introduction to NetSuite ERP for Small and Mid-Size Business

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Oracle NetSuite and Salesforce Service Cloud)

Oracle NetSuite

Salesforce Service Cloud

ERP
100 100%
ERP
0% 0
Help Desk
0 0%
Help Desk
100% 100
CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Oracle NetSuite and Salesforce Service Cloud

Oracle NetSuite Reviews

Top 9 Odoo Alternatives
NetSuite’s intelligence user interface provides users with pertinent business data within the system, allowing them to understand their tasks and how they contribute to the business. With over 24,000 customers in more than 200 countries worldwide, Oracle NetSuite has proven itself as a reliable and robust ERP solution.
Source: softwareconnect.com
9 Small Business Inventory Management Software
With NetSuite, you're getting a cloud-based financial management system that integrates seamlessly with inventory, CRM, and eCommerce. As a small business owner, this unification is pivotal for making data-driven decisions, from tracking real-time inventory to evaluating customer interaction.
Source: www.zarmoney.com
12 Best Asset Management Software For IT Teams In 2023
Why I picked NetSuite: I chose NetSuite for its ability to help organizations track depreciating assets and leased equipment like vehicles, buildings, and machinery. In my opinion, the platform is also one of the most practical, time-saving solutions to take on a variety of business functions like HR and finance.
Source: thectoclub.com
Top 10 Competitors and Alternatives to Handshake in 2022
‍NetSuite's Suite eCommerce software offers a wide range of features, and it possesses an order management system that can manage and work with orders from various mediums. NetSuite eCommerce aims to be an all-in-all eCommerce platform that doesn't require the need for integration with other platforms and mediums. It's robust and most suited for more prominent companies and...
Source: www.growmax.io
Best ERP Software 2022: Top Rated ERP Systems Comparison
NetSuite has been acquired and marketed by Oracle Corp. NetSuite comprises five suites, ERP, CRM, E-Commerce, Professional services automation, Human Capital Management, along with NetSuite OneWorld, using which NetSuite can be implemented across currencies and it can also manage many subsidiaries of an organization.
Source: www.softwaretestinghelp.com

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Oracle NetSuite and Salesforce Service Cloud, you can also consider the following products

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Odoo - An all-integrated business app suite to unleash your growth potential.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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