Software Alternatives & Reviews

Optiwe VS Respond.io

Compare Optiwe VS Respond.io and see what are their differences

Optiwe logo Optiwe

Optiwe is a sales automation and revenue intelligence platform for WhatsApp and modern messaging channels.

Respond.io logo Respond.io

Turn Every Conversation into Business Results
  • Optiwe Landing page
    Landing page //
    2023-05-16

Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

Optiwe

Website
optiwe.com
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Google Chrome Windows Mac OSX Linux REST API Web Cross Platform
Release Date
2020 January

Optiwe features and specs

  • WhatsApp Chatbot: Yes
  • WhatsApp Sales Chatbot: Yes
  • WhatsApp Customer Service Chatbot: Yes
  • Sales automation: yes
  • Sales Intelligence: Yes
  • AI Analytics: Yes
  • AI Reports: Yes
  • Live Chat & In-App-Messaging: Yes

Respond.io features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Optiwe and Respond.io)
Customer Support
14 14%
86% 86
Customer Service
100 100%
0% 0
CRM
0 0%
100% 100
Live Chat
100 100%
0% 0

Questions and Answers

As answered by people managing Optiwe and Respond.io.

How would you describe your primary audience?

Respond.io's answer:

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer:

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

Share your experience with using Optiwe and Respond.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Optiwe mentions (0)

We have not tracked any mentions of Optiwe yet. Tracking of Optiwe recommendations started around Mar 2021.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 10 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: almost 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

What are some alternatives?

When comparing Optiwe and Respond.io, you can also consider the following products

Callbell - Callbell is a software as a service platform for customer communication via Direct Messaging Apps

WATI - No-code chatbot builder for WhatsApp Business

Acquire.io - Acquire.io is a multi-channel customer support platform designed to provide real-time customer support to customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.