Custellence is used by CX professionals across the globe and by teams at companies such as Microsoft, Veeva, Volvo, Polestar, Eon, Dandy and Takeda.
Optimizely is a lower cost entry tool for anyone looking to do website testing. While their pricing structure has changed over the years it still is a pretty cost effective solution. It is easy to get tests up and running within 5 minutes once you have code placed on your site.
I love the drag and drop features of Optimizely. It makes it very easy to make simple changes to do landing page testing for my paid search campaigns. It also frees up dev time for our web team. Also, The findings from Optimizely tests are so valuable for an end customer experience.
VWO - Use VWO to tweak, optimize & personalize your website with minimal IT help.
Uxpressia - Create customer journey maps, personas & impact maps online
Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.
Smaply - Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
AB Tasty - AB Tasty is an all-inclusive platform for conversion rate optimization, personalization, customer activation, and testing.
Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.