Software Alternatives, Accelerators & Startups

OpenWidget VS BoldDesk

Compare OpenWidget VS BoldDesk and see what are their differences

OpenWidget logo OpenWidget

Free website widgets for enhancing your pages' capabilities and connecting with website visitors. Build customers' trust and close more sales!

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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  • OpenWidget Landing page
    Landing page //
    2023-04-21

Free Website Widgets and Plugins by OpenWidget

Building relationships with your customers is tough. With so many touchpoints handled by so many tools, anything that can go wrong will go wrong, right? OpenWidget was made to fix that.

OpenWidget is a free website widget giving both you and your customers immediate access to features like:

  1. Contact Form – it’s the simplest method of online contact. Resolve all doubts regarding your products or shipping, and make more sales as a result.
  2. Product Cards – catch the interest of store visitors by promoting your special offers in a beautiful way. Simply copy a link to your product, and boom: your card is ready!
  3. FAQ Template – let people find answers to common questions before they even ask them: wherever they are, whenever they need it.
  4. Bug Report
  5. Contact Form
  6. Feedback Form
  7. Website Visitor Counter
  8. Instagram Feed Widget
  9. Google Reviews

And with our AI-enhanced onboarding and product configuration, setting it up will be a breeze! There are many more features to come, and as OpenWidget is compatible with any modern e-commerce platform, you can start turning visitors into customers in a matter of minutes. All of that without any costs!

We are constantly working on additional ways to help you build credibility and convert more website visitors into customers. Sign up to don't miss out on more free features that are on the way!

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk Live chat support
    Live chat support //
    2024-09-23
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

OpenWidget

$ Details
free
Platforms
Shopify Wordpress Squarespace BigCommerce WooCommerce
Release Date
2022 November
Startup details
Country
United States

BoldDesk

$ Details
paid Free Trial $12.0 / Monthly (For per agent)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

OpenWidget features and specs

  • Contact Form
  • FAQ Module
  • Product Cards
  • AI-enhanced onboarding
  • AI-enhanced configuration

BoldDesk features and specs

  • Ticketing System
  • Artificial Intelligence
  • Automation
  • Customer Portal
  • Customization
  • Task Management
  • Multilingual Support
  • Integration
  • Export contact
  • Report and Analysis
  • Scheduled Reports
  • Multiple Ticket Forms
  • Ringover Integration
  • Ticket templates
  • Custom Answers
  • Whatsapp Integration
  • Facebook integration
  • Microsoft Teams Integration

OpenWidget videos

Add OpenWidget to the block theme in Wordpress

More videos:

  • Demo - Add OpenWidget to classic theme in Wordpress

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to OpenWidget and BoldDesk)
Customer Service
100 100%
0% 0
Customer Support
0 0%
100% 100
Social Media Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing OpenWidget and BoldDesk.

What makes your product unique?

BoldDesk's answer:

  1. Better Usability - Our Modern UI can be easy to use for all users.

  2. Better Multibranding and Customization support - Customize the support portal tailored to your business’s needs.

  3. Unlimited Agent Pricing - Choose our flat-rate, unlimited agent package and don't worry about adding more agents. Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.

Why should a person choose your product over its competitors?

BoldDesk's answer:

BoldDesk stands out among its competitors for several reasons:

  • Modern UI is easy to use
  • World-Class customization options
  • Scalability
  • SMB-friendly pricing

How would you describe your primary audience?

BoldDesk's answer:

BoldDesk is designed to meet the needs of businesses and organizations of all sizes across a wide range of industries. Its features and scalability make it suitable for both small enterprises and larger corporations looking for a versatile and adaptable help desk solution to streamline their customer support processes.

Whether small or large, an organization that's seeking a customizable and comprehensive help desk solution will find it in BoldDesk.

What's the story behind your product?

BoldDesk's answer:

With over two decades in business, Syncfusion, the creator of BoldDesk, has successfully supported hundreds of thousands of customers. The in-house ticket management software we developed, Direct-Trac, proved so effective that our customers requested a similar solution. This led us to create BoldDesk, a world-class, customizable, and scalable help desk. After putting the platform through its paces internally, we were impressed with the results and decided to make it available to our customers and the larger market.

Which are the primary technologies used for building your product?

BoldDesk's answer:

  • Angular
  • PostgreSQL

Who are some of the biggest customers of your product?

BoldDesk's answer:

  • Nera Telecommunications
  • LTIMindtree
  • greytHR
  • M2P Fintech
  • Group1 Automotive
  • YuppTY
  • Boiron

User comments

Share your experience with using OpenWidget and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpenWidget and BoldDesk

OpenWidget Reviews

  1. Pete
    · CEO at Pete ·
    Good widget plugin

    Works as described

  2. Misterio
    · CEO at LC Pany ·
    Good, reliable widget

    I got it to work on my website within seconds

    🏁 Competitors: Elfsight, Google Tag Manager
    👍 Pros:    Quick and easy|Reliable|Super fast|Convenience
    👎 Cons:    A lot of widgets still in the works
  3. Free widget with nice features

    Easy installation thank to wordpress plugin, they are constantly adding new features

    🏁 Competitors: Elfsight, Intercom, Zendesk, Olark
    👍 Pros:    Free|Easy to use|Many built-in features
    👎 Cons:    No api yet

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpenWidget mentions (0)

We have not tracked any mentions of OpenWidget yet. Tracking of OpenWidget recommendations started around Jan 2023.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: almost 2 years ago

What are some alternatives?

When comparing OpenWidget and BoldDesk, you can also consider the following products

Behold.so - Easy Instagram feeds for busy devs

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Elfsight - All-in-One platform with 80+ widgets designed to solve any of your website tasks. Customizable Social Feeds, Reviews, Forms, Chats, and many more widgets to increase brand credibility, engage more customers, and skyrocket your sales!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Onstipe - Onstipe is a social media aggregator tool that helps brands collect, curate, and create a social wall for displaying social media feeds on websites and digital screens.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.