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OpenShift VS HelpScout

Compare OpenShift VS HelpScout and see what are their differences

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SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

OpenShift logo OpenShift

OpenShift gives you all the tools you need to develop, host and scale your apps in the public or private cloud. Get started today.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • OpenShift Landing page
    Landing page //
    2023-10-15
  • HelpScout Landing page
    Landing page //
    2023-07-14

OpenShift videos

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OpenShift Container Platform by RedHat | Kubernetes Made Easy | Tech Primers

More videos:

  • Review - Open Source PaaS - OpenShift Review Part 1
  • Review - Red Hat OpenShift overview

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to OpenShift and HelpScout)

OpenShift

HelpScout

Cloud Computing
100 100%
Cloud Computing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Hosting
100 100%
Cloud Hosting
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using OpenShift and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpenShift and HelpScout

OpenShift Reviews

Kubernetes Alternatives 2023: Top 8 Container Orchestration Tools
OpenShift is another container orchestration alternative for Kubernetes. It is a PaaS developed by Red Hat as a hybrid, enterprise-scale platform with extended Kubernetes capabilities for container orchestration. With a Linux OS, OpenShift helps you securely automate and scale the entire lifecycle of containerized applications. That means you can virtualize every host and...
Source: www.servertribe.com
OpenShift alternatives
The OpenShift platform was released by Red Hat – the maker of the professional Linux distribution “Red Hat Enterprise Linux” (RHEL). The OpenShift alternative “Rancher” has now been taken over by the traditional Linux provider SUSE. “Canonical Kubernetes”, is another OpenShift alternative from an established Linux provider. Read on to find out more about these and other...
Source: www.ionos.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpenShift mentions (0)

We have not tracked any mentions of OpenShift yet. Tracking of OpenShift recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing OpenShift and HelpScout, you can also consider the following products

Google App Engine - A powerful platform to build web and mobile apps that scale automatically.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Heroku - Agile deployment platform for Ruby, Node.js, Clojure, Java, Python, and Scala. Setup takes only minutes and deploys are instant through git. Leave tedious server maintenance to Heroku and focus on your code.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Salesforce Platform - Salesforce Platform is a comprehensive PaaS solution that paves the way for the developers to test, build, and mitigate the issues in the cloud application before the final deployment.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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