Software Alternatives, Accelerators & Startups

Opendcim VS OTRS ITSM

Compare Opendcim VS OTRS ITSM and see what are their differences

Opendcim logo Opendcim

a free, web based Data Center Infrastructure Management application.

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.
  • Opendcim Landing page
    Landing page //
    2019-02-10
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16

Opendcim videos

openDCIM - Adding Pictures to Devices

OTRS ITSM videos

OTRS 3: Installing OTRS ITSM

Category Popularity

0-100% (relative to Opendcim and OTRS ITSM)
Monitoring Tools
100 100%
0% 0
Help Desk
0 0%
100% 100
Log Management
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Opendcim and OTRS ITSM

Opendcim Reviews

12 Open Source/Commercial Software for Data Center Infrastructure Management
Thanks to its open-source code, Opendcims should work fine for the companies having their own developers.
Source: www.tecmint.com

OTRS ITSM Reviews

We have no reviews of OTRS ITSM yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Opendcim seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Opendcim mentions (2)

  • What DCIM Software to use
    OpenDCIM is antiquated but its data model is quite sane. Its PDU monitoring is very basic but serviceable - the managers loved it. It is barely maintained and its old fashioned PHP does it no favor, so I advise to steer clear of it... But it does work. Source: over 1 year ago
  • IT Pro Tuesday #152 - Secure Backup, Python Course, Remote Device Management & More
    OpenDCIM is designed for simple, complete data-center asset tracking. Offers support for multiple rooms; management of space, power and cooling; basic contact management and integration into existing business directory via UserID; fault tolerance; computation of center of gravity for each cabinet; template management for devices (with ability to override per device); optional tracking of cable connections within... Source: almost 3 years ago

OTRS ITSM mentions (0)

We have not tracked any mentions of OTRS ITSM yet. Tracking of OTRS ITSM recommendations started around Mar 2021.

What are some alternatives?

When comparing Opendcim and OTRS ITSM, you can also consider the following products

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.