Software Alternatives, Accelerators & Startups

OTRS ITSM VS DCImanager

Compare OTRS ITSM VS DCImanager and see what are their differences

OTRS ITSM logo OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

DCImanager logo DCImanager

DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.
  • OTRS ITSM Landing page
    Landing page //
    2023-09-16
  • DCImanager Landing page
    Landing page //
    2023-06-15

DCImanager is a platform for managing physical equipment, which helps to optimize the use of computing power, improve the efficiency of the IT department, and flexibly transform the infrastructure according to business tasks.

In a single web interface, the system allows you to keep an inventory of equipment and monitor the occupancy of racks. The system also allows for remotely managing servers and power supply, configuring of networks, quickly restoring the infrastructure after failures, and monitoring the load on equipment. DCImanager is compatible with the most popular vendors' equipment.

OTRS ITSM videos

OTRS 3: Installing OTRS ITSM

DCImanager videos

DCImanager: platform for server and data center equipment management. [Features overview]

Category Popularity

0-100% (relative to OTRS ITSM and DCImanager)
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Customer Support
100 100%
0% 0
Log Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OTRS ITSM and DCImanager

OTRS ITSM Reviews

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DCImanager Reviews

11 NetBox Alternatives
DCImanager is a software that helps its users to control and manage servers, staus of global systems, network equipment, and many other useful features on a single platform. This platform is all-in-one in its qualities and provides the users with virtual and physical networks. The interface of this software is easy to use with all the tools mentioned above including a search...
12 Open Source/Commercial Software for Data Center Infrastructure Management
DCImanager is a platform for managing physical equipment: servers, switches, PDU, routers; and monitoring server and data center resources. It helps to optimize the use of computing power, enhance the efficiency of the IT department, and flexibly transform the infrastructure according to business tasks.
Source: www.tecmint.com

What are some alternatives?

When comparing OTRS ITSM and DCImanager, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Opendcim - a free, web based Data Center Infrastructure Management application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Device42 - Automatically maintain an up-to-date inventory of your physical, virtual, and cloud servers and containers, network components, software/services/applications, and their inter-relationships and inter-dependencies.