SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management
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Opendcim
DCImanager
NetBox
RackTables
Device42
EasyDCIM
Cisco ACI
Cisco Data Center Network Manager
HaloITSM
Freshservice
ALVAO IT Service Management
Jira Service Desk
Hornbill
Jira Service Management
SysAid
Zendesk
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.
HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.
Opendcim HaloITSMHaloITSM might be a bit more popular than Opendcim. We know about 2 links to it since March 2021 and only 2 links to Opendcim. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
OpenDCIM is antiquated but its data model is quite sane. Its PDU monitoring is very basic but serviceable - the managers loved it. It is barely maintained and its old fashioned PHP does it no favor, so I advise to steer clear of it... But it does work. Source: over 1 year ago
OpenDCIM is designed for simple, complete data-center asset tracking. Offers support for multiple rooms; management of space, power and cooling; basic contact management and integration into existing business directory via UserID; fault tolerance; computation of center of gravity for each cabinet; template management for devices (with ability to override per device); optional tracking of cable connections within... Source: about 3 years ago
Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago
DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.
ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.
RackTables - Racktables is a nifty and robust solution for datacenter and server room asset management.
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.