Openbay Otis with Service Appointments: Online service appointment booking with Openbay Otis is a powerful offering for existing and new customers for your automotive service business. Booking an appointment takes seconds and can be accomplished without having to speak to anyone at your business.
Openbay Otis with Service Estimates: Today’s digital consumer turns to online research prior to making a decision on a professional to service their vehicle. There are times when price matters to consumers for various reasons. Does your website have the ability to deliver real-time and near real-time service estimates? Openbay Otis has the ability to delivers service estimates for the majority of vehicles on today’s roadways. Otis can generate more than a million mechanical service price estimates for nearly every domestic and import year/make/models. Service estimates are based on your businesses pricing structure and can be modified by your staff.
Openbay Otis with Tire Catalog: By adding a tire catalog to Openbay Otis, website visitors can now to get pricing and availability of tires for their year-make-model vehicle, instantly and 24/7/365. This frees up time for your Service Advisors and addresses website visitors that need pricing outside of your typical business hours. Openbay Otis supports a wide range of major tire suppliers and wholesalers.
Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
GatherUp - Gather your customer feedback and reviews into one place to drive sales up. GatherUp® (formerly GetFiveStars) is a customer experience and online review engine that enables insights, empowers marketing, improves SEO and converts customers.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Heyday - An automatic journal that makes remembering beautiful & fun
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Get More Reviews - Your reputation is of utmost importance and we can quickly help you grow your online reviews for sending out a positive message to all your customers. Call now.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.