OneTone.ai Automated Supervisor Hypergrowth companies such as Bonami, Twisto, Kiwi.com, EXPANDO global, Sanasport and many others are using OneTone.ai Automated Supervisor to monitor 100% of their customer communications and to identify issues leading to customer & revenue losses.
OneTone.ai Automated Supervisor is an AI-powered tool for Customer Support & QA Leaders, which automates quality supervision of all written customer communications.
By using OneTone.ai you can: Save 25%-50% of your CS & QA Leaders and Supervisors time. Compare qualities of your agents within a minute based on real-time data from 100% of their conversations. Replace manual reviewing and improving (feed-back) of your customer support agents by the automated AI solution. Get a quality comparison of all your multi-language agents. OneTone.ai monitors issues such as: Missing CTA (Call-To-Action, e.g. not link added to the product, no solution provided, etc.) Negative tone, Vulgar words, Arguing, Spelling mistakes, Company Code mistakes Not answering all the customer questions Solving a customer request incorrectly OneTone.ai is powered by highly advanced AI technology using similar algorithms like ChatGPT from OpenAI. It helps Customer Service and Quality Assurance teams increase Customer Satisfaction and improve metrics such as Agent Quality Score, NPS, CSAT, etc.
OneTone.ai brings real value to all companies heavily interacting with their customers in a written form (answering 100+ customer emails/chats per day & having 10+ agents).
Explore more at www.OneTone.ai www.OneTone.ai
Very happy with its offers, it has a full suite of tools. Also the user experience is great. I am not sure about the privacy though. I am not confident enough to use it for sending and receiving confidential documents.
I used to use Gmail until 4 months ago. I was really happy with this mail, it is easy to handle and, being a Google member, there are many tools available to use. However, I started to learn about the security and privacy offered by Google, which is NONE. We are selling our information and personal data to a technological giant and, many times, we are not even aware of it.
This is why I deleted all but one of my Google-related accounts. As most people are still not aware of this, when working or contacting certain people for the first time, it is essential to do it through Gmail.
Today, there are a few alternatives to solve this lack of privacy. After doing an intensive search and reading comments, I decided to get an account with Mailfence and, honestly, I'm very happy with their service. It's an easy to use email, with end-to-end encryption, digital signatures, calendar, document saving capabilities, ... I really recommend it for all those who are starting in the world of privacy and security. The best thing is that you can create a free account and, if you are happy with the service or need more storage space, you can switch to a paid account.
I hope my opinion helps everyone, especially those who are thinking about whether it is really worth giving all our information in exchange for a free email.
Based on our record, OneTone.ai seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hi, I hope everyone is doing great. My name is Filip, and I am a founder of onetone.ai. We are such a young team from the Czech Republic, and we develop browser extensions with autocomplete functionality. It is for customer support agents and teams. Basically, it suggests sentences like salutations or greetings. Also, it learns from your typing so it suggests the sentences you type often. It saves keystrokes and... Source: over 1 year ago
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