OneTone.ai

OneTone is an AI writing assistant in your browser. It reduces your repetitive writing.

OneTone.ai Automated Supervisor Hypergrowth companies such as Bonami, Twisto, Kiwi.com, EXPANDO global, Sanasport and many others are using OneTone.ai Automated Supervisor to monitor 100% of their customer communications and to identify issues leading to customer & revenue losses.

OneTone.ai Automated Supervisor is an AI-powered tool for Customer Support & QA Leaders, which automates quality supervision of all written customer communications.

By using OneTone.ai you can: Save 25%-50% of your CS & QA Leaders and Supervisors time. Compare qualities of your agents within a minute based on real-time data from 100% of their conversations. Replace manual reviewing and improving (feed-back) of your customer support agents by the automated AI solution. Get a quality comparison of all your multi-language agents. OneTone.ai monitors issues such as: Missing CTA (Call-To-Action, e.g. not link added to the product, no solution provided, etc.) Negative tone, Vulgar words, Arguing, Spelling mistakes, Company Code mistakes Not answering all the customer questions Solving a customer request incorrectly OneTone.ai is powered by highly advanced AI technology using similar algorithms like ChatGPT from OpenAI. It helps Customer Service and Quality Assurance teams increase Customer Satisfaction and improve metrics such as Agent Quality Score, NPS, CSAT, etc.

OneTone.ai brings real value to all companies heavily interacting with their customers in a written form (answering 100+ customer emails/chats per day & having 10+ agents).

Explore more at www.OneTone.ai www.OneTone.ai

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2023-06-29

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OneTone.ai – AI Email Writing Assistant

Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about OneTone.ai and what they use it for.

I want your feedback.
Hi, I hope everyone is doing great. My name is Filip, and I am a founder of onetone.ai. We are such a young team from the Czech Republic, and we develop browser extensions with autocomplete functionality. It is for customer support agents and teams. Basically, it suggests sentences like salutations or greetings. Also, it learns from your typing so it suggests the sentences you type often. It saves keystrokes and... Source: over 1 year ago

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