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Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.
Support Hero - Educate your customers through self-help support
Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.
Google Keep - Capture notes, share them with others, and access them from your computer, phone or tablet. Free with a Google account.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.