Software Alternatives & Reviews

OneDesk VS UseResponse

Compare OneDesk VS UseResponse and see what are their differences

OneDesk logo OneDesk

Unified Product Platform

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • OneDesk Landing page
    Landing page //
    2023-09-19
  • UseResponse Landing page
    Landing page //
    2023-10-10

OneDesk videos

OneDesk - HelpDesk + Project Management Software

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to OneDesk and UseResponse)
Customer Feedback
6 6%
94% 94
Project Management
100 100%
0% 0
Help Desk
0 0%
100% 100
Roadmaps
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OneDesk and UseResponse

OneDesk Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing OneDesk and UseResponse, you can also consider the following products

productboard - Beautiful and powerful product management.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

StoriesOnBoard - StoriesOnBoard helps agile teams build better products faster. The built-in guide helps you collect and prioritize ideas, understand user requirements, gather customer feedback, and validate feature ideas with internal & external stakeholders.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Roadmap Space - Customer feedback & product management software for SaaS teams.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.