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Omniscope VS PlayVox

Compare Omniscope VS PlayVox and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Omniscope logo Omniscope

Visokio is developer of Omniscope - Business Intelligence app for high-performance data processing, analytics and data visualisation.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Omniscope Landing page
    Landing page //
    2021-10-13
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Omniscope videos

+ Add

The Best Scopes For Davinci Resolve (and a bunch of other software) Nobe OmniScope First look

More videos:

  • Review - Reference Matching with Nobe OmniScope | timeinpixels.com

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Omniscope and PlayVox)

Omniscope

PlayVox

Development
100 100%
Development
0% 0
Communication
0 0%
Communication
100% 100
Data Dashboard
100 100%
Data Dashboard
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing Omniscope and PlayVox, you can also consider the following products

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Qrvey - Embedded Analytics built exclusively for SaaS applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

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