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Omniscope VS NICE inContact

Compare Omniscope VS NICE inContact and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Omniscope logo Omniscope

Visokio is developer of Omniscope - Business Intelligence app for high-performance data processing, analytics and data visualisation.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Omniscope Landing page
    Landing page //
    2021-10-13
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Omniscope videos

+ Add

The Best Scopes For Davinci Resolve (and a bunch of other software) Nobe OmniScope First look

More videos:

  • Review - Reference Matching with Nobe OmniScope | timeinpixels.com

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Omniscope and NICE inContact)

Omniscope

NICE inContact

Development
100 100%
Development
0% 0
Communication
0 0%
Communication
100% 100
Data Dashboard
100 100%
Data Dashboard
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Omniscope and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Omniscope and NICE inContact

Omniscope Reviews

We have no reviews of Omniscope yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Omniscope and NICE inContact, you can also consider the following products

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Qrvey - Embedded Analytics built exclusively for SaaS applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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