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NICE inContact VS Qrvey

Compare NICE inContact VS Qrvey and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Qrvey logo Qrvey

Embedded Analytics built exclusively for SaaS applications.
Visit Website
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Qrvey Landing page
    Landing page //
    2023-11-21
  • Qrvey
    Image date //
    2024-05-20
  • Qrvey
    Image date //
    2024-05-20

Qrvey is the only purpose-built solution for embedded analytics

Qrvey is the only solution for embedded analytics with a built-in data lake. Qrvey saves engineering teams time and money with a turnkey solution connecting your data warehouse to your SaaS application.

Qrvey’s full-stack solution includes the necessary components so that your engineering team can build less.

Qrvey’s multi-tenant data lake includes:

  • Elasticsearch as the analytics engine
  • A unified data pipeline for ingestion and transformation
  • A complete semantic layer for simple user and data security integration

Qrvey’s embedded visualizations support everything from: - Standard dashboards and templates - Self-service reporting - User-level personalization - Individual dataset creation - Data-driven workflow automation

Qrvey delivers this as a self-hosted package for cloud environments. This offers the best security as your data never leaves your environment while offering a better analytics experience to users.

The result: Less time and money on analytics.

NICE inContact features and specs

No features have been listed yet.

Qrvey features and specs

  • Embedded Dashboards: Yes
  • Embedded Dashboard Builders: Yes
  • Embedded Single Charts/Metrics: Yes
  • Embedded Single Chart/Metric Builder: Yes
  • Data Warehouse: Yes
  • ETL: Yes
  • Alerts and Automation: Yes
  • Embedded Pixel-Perfect Reports: Yes
  • Native Multi-Tenant Data Security: Yes
  • Tenant Specific Content Deployment: Yes
  • Prebuilt Data Connectors (Redshift, PostgreSQL, Snowflake, etc): Yes

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Qrvey videos

+ Add

Qrvey Embedded Analytics Demo

More videos:

  • Demo - Qrvey Intro Video

Category Popularity

0-100% (relative to NICE inContact and Qrvey)

NICE inContact

Qrvey

Communication
100 100%
Communication
0% 0
Business Intelligence
0 0%
Business Intelligence
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100

Questions and Answers

As answered by people managing NICE inContact and Qrvey.

How would you describe your primary audience?

Qrvey's answer:

Product Leaders that include Product Management and Engineering Teams and CEO/CTO/CPOs of B2B SaaS Companies

What makes your product unique?

Qrvey's answer:

Qrvey takes a different approach to embedded analytics. Instead of focusing almost completely on the front end, we know that any analytics function starts with data.

Qrvey includes a full-featured data lake powered by Elasticsearch, not a basic relational caching layer. Furthermore, by including a data lake, the cost to scale out is much less than traditional data warehouses.

For the user-facing components of the platform, Qrvey offers more embedded components and APIs to personalize the experience beyond static dashboards. Qrvey offers:

  • Everything is a JS embed, no iFrames
  • Dashboards and builders
  • Dataset creation for individual users
  • No-code workflow automation
  • Full white-labeling and CSS support

All of this is backed by a semantic layer that makes integrating Qrvey into the security model of SaaS applications simple.

Why should a person choose your product over its competitors?

Qrvey's answer:

Customers choose Qrvey for the following reasons:

  • In-house engineering teams spend less time developing analytics features
  • Infrastructure costs are significantly less
  • Engineering teams get JS embeds and a richer API suite than anyone else
  • Fully customizable to blend in seamlessly with the parent SaaS application

User comments

Share your experience with using NICE inContact and Qrvey. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Qrvey

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Qrvey Reviews

10 Best Big Data Analytics Tools For Reporting In 2022
Qrvey is an embedded analytics platform used for SaaS data, analytics, and automation technologies. You can deploy it right into your pre-existing AWS account in order to visualize your entire data pipeline. Their start-ups package includes specialized support for pre-launch or early-launch companies, like quick installation and launch, serverless analytics scalability,...
Source: theqalead.com
Top 5 Embedded Analytics Tools for Amazon Redshift (Plus 1 Bonus Option)
Qrvey is an embedded analytics and automation tool designed specifically for SaaS applications. It connects directly to AWS and offers an all-in-one platform that includes data collections, analysis, visualizations, automation, and more.
Source: yurbi.com

Social recommendations and mentions

Based on our record, Qrvey seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Qrvey mentions (1)

  • Looking for an embedded report builder solution that doesn't require giving a third-party access to the data
    Since you're on AWS already, check out https://qrvey.com. Source: 6 months ago

What are some alternatives?

When comparing NICE inContact and Qrvey, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Syndigo - Syndigo is an online management platform that provides access to the world’s biggest global content database of digital information.

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