Software Alternatives, Accelerators & Startups

Odoo VS Five9

Compare Odoo VS Five9 and see what are their differences

Odoo logo Odoo

An all-integrated business app suite to unleash your growth potential.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Odoo Landing page
    Landing page //
    2022-10-03

Odoo believes amazing employees deserve great software. With its community of +7 millions and +37 000 apps, the company that was once a basic ERP solution changed its focus to a fully integrated and customisable suite of business applications. From eCommerce to Sales through Accounting and HR, Odoo integrates everything any business needs to grow into a single solution. Therefore, Odoo is the only platform you will ever need to help run your business : integrated apps, kept single and loved by millions of users.

  • Five9 Landing page
    Landing page //
    2023-05-12

Odoo

Website
odoo.com
Release Date
2005 January
Startup details
Country
Belgium
Founder(s)
Fabien Pinckaers
Employees
1,000 - 1,999

Odoo videos

Odoo is not an ERP, it is just a framework

More videos:

  • Review - Intro to Odoo: What is Odoo?
  • Demo - Odoo All-in-One Software Demonstration (Tour)
  • Demo - Odoo| All In One

Five9 videos

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Odoo and Five9)
ERP
100 100%
0% 0
Communication
0 0%
100% 100
CRM
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using Odoo and Five9. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Odoo and Five9

Odoo Reviews

  1. Odoo is an ERP with all the apps a business need

    As a Software Engineer with 9 years of experience integrating ERP Software, Odoo is my first recommendation for almost any kind of business. Odoo achieves the sweet spot between business features and friendly interface, and has more than 14.000 modular applications that provide virtually any business need out of the box.

    👍 Pros:    Many built-in features|Easy user interface
  2. The Best ERP software for Business Management

    Over the years, business industries have crossed over with different developments and innovative advancements in the field of ERP. What an ERP was twenty or thirty years back and what an ERP of today is a matter of astonishment. Benefits of Odoo

    1. Easily adaptable software for any industry type.
    2. Freedom from licensing costs.
    3. No fear of Vendor Lock-in.
    4. Large customization and integration possibilities
    5. Upgrades and improvisations with each version release.
    6. Unlimited functional support if deployed at the enterprise level.
    7. Scalability and Modularity.

    And many more features.

    🏁 Competitors: SAP ERP, Netsuite ERP

10 Best Moodle Alternatives to Jumpstart Your Courses
Odoo is one of the best Moodle alternatives because it is easy to use for both educators and students. It allows the former to create comprehensive courses, promote, deliver, and sell them faster, and it helps the latter to effectively gain new knowledge and experience.
Source: sendpulse.com
17 Best ERP Software To Monitor Business Vitals In 2024
I decided to select Odoo ERP as the best ERP software with the most user-centric approach to design. Odoo's ERP system offers a modern and intuitive user interface that simplifies complex business processes and makes it easier for employees to use the software.
Source: thecfoclub.com
Top 9 NetSuite Alternative Software for Professional Services
ERPNext is a similar solution to Odoo, but it offers a more affordable pricing model with unlimited users. It can be a good option for smaller and mid-sized businesses with unusual workflows. As with Odoo, implementation of ERPNext may require expertise and effort, so make sure you’re ready for it before choosing it as your solution.
Source: productive.io
Top 9 Odoo Alternatives
We We Chose It: Intuit Quickbooks Online is a cost-effective accounting solution for individuals, freelancers, startups, and small-to-medium businesses (SMBs). While limited in features compared to Odoo, it is a great alternative for those looking to downsize into something more basic, while also providing features Odoo may not excel at, including tax management.
11 Best Customer Service Software & Apps You Need in 2022
Businesses on a tight budget, pay attention: Odoo is an open-source software platform with a suite of apps that help you power your business, and what’s more, its Helpdesk app is completely free (so long as you don’t need extra apps or hosting). Odoo’s website says it has 7 million users.
Source: krisp.ai

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.

Social recommendations and mentions

Based on our record, Odoo seems to be a lot more popular than Five9. While we know about 13 links to Odoo, we've tracked only 1 mention of Five9. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Odoo mentions (13)

  • Need guidance on how to create an Odoo module using the UI
    Are you on odoo.sh, odoo.com, or are you self hosted? Source: 6 months ago
  • Need help implementing
    My own experience from more or less freelancing: If you create an account on a preconfigured server without setting it up on a machine of your own, e.g. On odoo.com / odoo.sh, or cloudpepper.io/ and don't need very specific configurations done, plus are willing to try out and learn a lot (we're speaking about days, not hours, depending on what you need even more than a week) you can do it on your own. Source: 12 months ago
  • Odoo Multi-domain Email Servers
    I hope I understand correctly but I cannot change the alias to a custom domain, it has to end in odoo.com. The alias that the new company's tickets are being directed to is connected to its own incoming server and it is used regularly. Source: about 1 year ago
  • Is ERP the right solution for my family's small manufacturing business?
    If you are looking for an ERP, check out odoo.com Everything you mention is possible and it's not that expensive imo. Source: about 1 year ago
  • how do people keep track of their projects and todo?
    Leantime and Odoo are also good options. Https://leantime.io/ Https://odoo.com (search community edition). Source: over 1 year ago
View more

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Odoo and Five9, you can also consider the following products

ERPNext - The ERP Software that helps you take full control of your business. ERPNext is both powerful and easy to use.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs