Software Alternatives & Reviews
Register | Login

Ocado VS Salesforce Service Cloud

Compare Ocado VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Ocado logo Ocado

The online supermarket

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Ocado Landing page
    Landing page //
    2021-10-19
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Ocado videos

+ Add

MY FIRST OCADO GROCERY HAUL | LARGE FAMILY FOOD SHOP

More videos:

  • Tutorial - How To Review Stocks - Ocado Review

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Ocado and Salesforce Service Cloud)

Ocado

Salesforce Service Cloud

Grocery Delivery
100 100%
Grocery Delivery
0% 0
Help Desk
0 0%
Help Desk
100% 100
Food Delivery
100 100%
Food Delivery
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Ocado and Salesforce Service Cloud. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Ocado and Salesforce Service Cloud

Ocado Reviews

Food Delivery Services: the Challenges of Getting Food to your Front Door
In Europe the delivery provider Ocado, founded in 2000, spent 10 years as an independent e-grocer before drafting supply agreements with a list of brick and mortar retailers including Waitrose, Morrisons, Casino Group, and others. Most recently, Ocado inked a deal with Kroger to build 20 Customer Fulfillment Centers using Ocado’s automation technology. Ocado, like Peapod,...
Source: www.cleantech.com

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Ocado and Salesforce Service Cloud, you can also consider the following products

Instacart - Groceries delivered in an hour. Free delivery or pickup on your first order over $10!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Imperfect Foods - Ugly produce. Delivered.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Amazon Same-Day Delivery - Free same-day delivery for Amazon Prime members

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loading...