Software Alternatives & Reviews

Observe.AI VS Lightico

Compare Observe.AI VS Lightico and see what are their differences

Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Lightico logo Lightico

In-call document eSigning & sharing solution
  • Observe.AI Landing page
    Landing page //
    2023-07-22
  • Lightico Landing page
    Landing page //
    2021-12-20

Observe.AI videos

Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

Lightico videos

LIGHTICO – Instantly & Effortlessly Collect Customer Documents, eSignitures & ID Remotely

More videos:

  • Review - 10 - Lightico
  • Review - Streamlined Telesales with Lightico

Category Popularity

0-100% (relative to Observe.AI and Lightico)
Communication
79 79%
21% 21
Business & Commerce
100 100%
0% 0
Document Management
0 0%
100% 100
Online Services
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

Lightico mentions (0)

We have not tracked any mentions of Lightico yet. Tracking of Lightico recommendations started around Mar 2021.

What are some alternatives?

When comparing Observe.AI and Lightico, you can also consider the following products

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

Appian - See how Appian, leading provider of modern low-code and BPM software solutions, has helped transform the businesses of over 3.5 million users worldwide.