Obie.ai VS Zammad

Compare Obie.ai VS Zammad and see what are their differences

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Obie.ai

Access knowledge quicker without leaving Slack

Zammad

The Zammad - Help Desk and Ticket System - Community Page

Landing page //
2022-11-05

Landing page //
2023-07-27

Q&A with Carolyn Chong from Obie.ai on chatbots

Zammad videos

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Zammad

Category Popularity

0-100% (relative to Obie.ai and Zammad)

Zammad

Web Service Automation

100 100%

Web Service Automation

0% 0

Customer Support

0 0%

Customer Support

100% 100

Internal Knowledgebase

100 100%

Internal Knowledgebase

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Obie.ai and Zammad. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Obie.ai and Zammad

Obie.ai Reviews

We have no reviews of Obie.ai yet.
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Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024

Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...

Source: www.zendesk.com

Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Obie.ai mentions (0)

We have not tracked any mentions of Obie.ai yet. Tracking of Obie.ai recommendations started around Mar 2021.

Zammad mentions (18)

An open-source ticketing system
Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
MSP opensource ticketing tool -ITSM
Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
Ticketing system for internal IT team
Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
Free Service Desk Software
Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
Implement a real ticket system, a basic one or none for a tiny company with one admin?
A simple self-hosted one: https://zammad.org/. Source: over 1 year ago

What are some alternatives?

When comparing Obie.ai and Zammad, you can also consider the following products

Tettra - Tettra is a company wiki that helps teams manage and share organizational knowledge.

osTicket - osTicket is a widely-used open source support ticket system.

Troops - Vauxhall Troops offers loyalty discounts if the car is purchased from us and we include this in your reminder. All used cars come with 12 Months MOT as Standard, Vauxhall Troops quote a competitive fixed price for any work required.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.