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Nolt.io VS Custom Bots by Intercom

Compare Nolt.io VS Custom Bots by Intercom and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Nolt.io logo Nolt.io

A fast & beautiful way to collect user feedback

Custom Bots by Intercom logo Custom Bots by Intercom

Create your own custom bot, no code required
  • Nolt.io Landing page
    Landing page //
    2019-03-24

$25 / month

  • Custom Bots by Intercom Landing page
    Landing page //
    2023-05-11

Nolt.io features and specs

  • User-friendly Interface
    Nolt provides an intuitive and easy-to-navigate interface that makes it simple for users to submit feedback and ideas without any hurdles.
  • Customizable
    Nolt offers various customization options, allowing businesses to tailor the feedback board to match their brand's look and feel.
  • Integrations
    It supports integrations with tools like Slack, Intercom, and Zapier, making it easy to manage feedback within existing workflows.
  • Voting System
    Users can upvote and comment on ideas, allowing the most valuable suggestions to naturally rise to the top.
  • Anonymous feedback
    Nolt allows users to submit feedback anonymously, encouraging more honest and open feedback.
  • Affordability
    Nolt offers competitive pricing plans, providing great value for small to medium-sized businesses.

Possible disadvantages of Nolt.io

  • Limited Advanced Features
    While Nolt covers basic feedback management very well, it may lack some of the advanced features offered by more comprehensive project management tools.
  • User Management Limitations
    Nolt might not be suitable for large enterprises with complex user management needs, as it offers limited functionality in this area.
  • Customization Constraints
    Although customizable, the scope for customization might not be enough for businesses seeking highly specific functionality.
  • Learning Curve for Integrations
    While Nolt does support various integrations, setting them up correctly can be somewhat challenging for users without technical expertise.
  • Limited Analytics
    Nolt provides basic analytics but lacks in-depth analytical tools that could be beneficial for more data-driven decision making.
  • No Mobile Apps
    As of now, Nolt does not offer dedicated mobile apps, which may be a hinderance for users looking for mobile-first solutions.

Custom Bots by Intercom features and specs

  • Enhanced Customer Interaction
    Custom Bots allow businesses to engage customers proactively by automating and personalizing responses. This ensures that customer inquiries are addressed promptly, improving the overall customer experience.
  • 24/7 Availability
    Custom Bots can operate around the clock without the need for human intervention, offering assistance to customers at any time of the day or night.
  • Efficient Resource Utilization
    By automating routine queries, Custom Bots free up human agents to focus on more complex issues, increasing overall operational efficiency.
  • Scalability
    As businesses grow, Custom Bots can handle increased volumes of customer interactions without a proportional increase in staffing costs.
  • Data Collection
    Custom Bots can gather valuable information from customer interactions, helping businesses to better understand their audience and make informed decisions.

Possible disadvantages of Custom Bots by Intercom

  • Limited Complex Problem Solving
    Custom Bots may struggle to handle complex, nuanced, or emotionally charged inquiries that require human empathy and judgment.
  • Potential for Miscommunication
    Automated responses can sometimes be misunderstood by customers, leading to frustration if the bot does not address a customer's particular need accurately.
  • Initial Setup and Maintenance
    Setting up Custom Bots requires an investment in time and resources, and ongoing maintenance may be necessary to update responses and workflows.
  • Integration Challenges
    Businesses may face technical challenges when integrating Custom Bots with existing systems and workflows, potentially causing temporary disruptions.
  • Impersonal Interaction
    Some customers may prefer human interaction and feel dissatisfied with the impersonal nature of automated bots, impacting their perception of the brand.

Nolt.io videos

+ Add

Give Your Community A Vote And A Voice With Nolt (Onboaring and Review)

More videos:

  • Review - Nolt.io Suggestion Board!

Custom Bots by Intercom videos

No Custom Bots by Intercom videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Nolt.io and Custom Bots by Intercom)

Nolt.io

Custom Bots by Intercom

Customer Feedback
100 100%
Customer Feedback
0% 0
CRM
0 0%
CRM
100% 100
Feedback
100 100%
Feedback
0% 0
Messaging
0 0%
Messaging
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nolt.io and Custom Bots by Intercom

Nolt.io Reviews

10 Best Canny Alternatives and Competitors in 2025
Customer feedback doesn’t have to be boring. At least that’s how the leaders behind Nolt feel. As one of the top alternatives to Canny, this app offers a stunning, visual feedback board that users will love to use when collecting feedback.
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
Small businesses prefer Nolt (opens in new tab) than Featurebase because it is more friendly to them and simpler to use. It is a lightweight feedback management software with basic features. Nolt has a very modern user interface. It also has several cons that has to be kept in mind.
Source: featureos.app
17 Best Canny Alternatives in 2024
Nolt.io is a customer feedback tool that helps you collect and organize feedback from your customers. You can use this tool to create a single place where all of your customers' comments are collected and organized into relevant topics so that you can easily find ways to improve your products. You can also get real-time insights into your customers' experiences by viewing...
Source: supahub.com
30+ Customer Feedback Tools comparison
Some tools are perfected and focused on a specific use-case (ie Canny, Nolt, FeatureUpvote) while others are feature-rich for general purpose (ie ClearFlask, UserVoice). If you cannot find the right tool, customize one to fit your needs.
Source: clearflask.com

Custom Bots by Intercom Reviews

We have no reviews of Custom Bots by Intercom yet.
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Social recommendations and mentions

Based on our record, Nolt.io seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nolt.io mentions (8)

  • Ask HN: Product people, what do you use to manage your roadmap?
    I’ve seen others use nolt. https://nolt.io/. - Source: Hacker News / 9 months ago
  • Rust future
    Seems like nolt.io and rust feedback is privated at the moment, must have had ppl bombing it after the update. Source: almost 2 years ago
  • So I just built an Upvote board application inspired by 50hacks
    - Employee feedback board - a place where bigger companies can head their employees and their problems (https://nolt.io/ for employees and companies). Source: almost 3 years ago
  • stop getting pissed at losing
    Well it is one of the better early tier monuments, what other reason would they have for making it easier? It has always worked properly and fine. Also there was a MASSIVE uproar from the community because of it, if it wasnt just for the noobs they would have left it. https://rust.nolt.io/ had practically nothing but complaints from players on it for weeks, to this day I still occasionally see it. Not to mention... Source: about 3 years ago
  • Bigscreen roadmap, most voted ideas, user suggestions?
    If anyone at bigscreen reading this then please make a http://feedback.bigscreenvr.com/ page and use Nolt · Feedback boards your users will love or something like this or make a custom one, so anyone can see your roadmap and give suggestion and vote ideas. It will also help you to know what users want and you will also get lot of free ideas. Source: over 3 years ago
View more

Custom Bots by Intercom mentions (0)

We have not tracked any mentions of Custom Bots by Intercom yet. Tracking of Custom Bots by Intercom recommendations started around Mar 2021.

What are some alternatives?

When comparing Nolt.io and Custom Bots by Intercom, you can also consider the following products

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Botdesk - Support your customers automatically on website and messaging platforms - transform your FAQ to chatbot in 5 minutes, for real.

Upvoty - User feedback in 1 simple overview 🔥

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Joonbot - Joonbot is a no-code and intuitive chatbot builder.

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