Software Alternatives, Accelerators & Startups

Nicereply VS Freshsurvey

Compare Nicereply VS Freshsurvey and see what are their differences

Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

Freshsurvey logo Freshsurvey

Create and send NPS surveys and get actionable insights
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...
  • Freshsurvey Landing page
    Landing page //
    2023-08-22

Nicereply videos

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Freshsurvey videos

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Category Popularity

0-100% (relative to Nicereply and Freshsurvey)
Surveys
92 92%
8% 8
Forms And Surveys
100 100%
0% 0
User Feedback
0 0%
100% 100
Customer Feedback
86 86%
14% 14

User comments

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What are some alternatives?

When comparing Nicereply and Freshsurvey, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Google Forms - Simple web forms from Google.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

SatisMeter - Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.