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Nicereply VS Fider

Compare Nicereply VS Fider and see what are their differences

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Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

Fider logo Fider

Fider is an open source, cross platform and free to use customer feedback platform for companies...
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...
  • Fider Landing page
    Landing page //
    2023-09-26

Nicereply videos

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Email Feedback By Nicereply.com

Fider videos

No Fider videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Nicereply and Fider)

Nicereply

Fider

Surveys
100 100%
Surveys
0% 0
Customer Feedback
33 33%
Customer Feedback
67% 67
User Feedback
0 0%
User Feedback
100% 100
Forms And Surveys
100 100%
Forms And Surveys
0% 0

User comments

Share your experience with using Nicereply and Fider. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nicereply and Fider

Nicereply Reviews

We have no reviews of Nicereply yet.
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Fider Reviews

30+ Customer Feedback Tools comparison
if you got the time, open-source gives you freedom for a custom solution and complete ownership. The only contenders are Fider and ClearFlask both licensed under AGPL3. While Fider is lacking analytic features and scalable infrastructure, it is ideal for small to medium volume. Whereas ClearFlask can be deployed either via a PostgreSQL DB for small deployments or a scalable...
Source: clearflask.com

Social recommendations and mentions

Based on our record, Fider seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nicereply mentions (0)

We have not tracked any mentions of Nicereply yet. Tracking of Nicereply recommendations started around Mar 2021.

Fider mentions (2)

  • Anyone use a Business Coach
    Next level is using a solution like Fider & assigning one of your staff as owners of gathering top voted feedback. Source: over 2 years ago
  • I have a problem with the management of users feedback for validating my idea
    Fider is the most simplest way to collect feedback and engage with your prospects and customers. getfider.com it is opensource and they have a hosted model with donation option starting from $2. Source: about 3 years ago

What are some alternatives?

When comparing Nicereply and Fider, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Nolt - A fast & beautiful way to collect user feedback

Google Forms - Simple web forms from Google.

Upvoty - User feedback in 1 simple overview 🔥

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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