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Nicereply VS Zoho Survey

Compare Nicereply VS Zoho Survey and see what are their differences

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The platform for exceptional customer service at scale. featured
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Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

Zoho Survey logo Zoho Survey

Capture feedback and turn it into actionable insight.
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...
  • Zoho Survey Landing page
    Landing page //
    2023-08-29

Zoho Survey is an online survey tool used to collect feedback and conduct market research. We make sure we have everything you need to easily create surveys, gather opinions, analyze data, and make smarter decisions.

Nicereply

Website
nicereply.com
Pricing URL
Official Nicereply Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Zoho Survey

Website
zoho.com
Pricing URL
Official Zoho Survey Pricing
$ Details
freemium $29.0 / Monthly
Platforms
Browser iOS Web Android
Release Date
2013 May
Edit details

Nicereply videos

+ Add

Email Feedback By Nicereply.com

Zoho Survey videos

+ Add

Zoho Survey in 5 minutes

More videos:

  • Review - Zoho Survey Quick Overview
  • Review - What is Zoho Survey? | SuccessFULL Solutions

Category Popularity

0-100% (relative to Nicereply and Zoho Survey)

Nicereply

Zoho Survey

Surveys
36 36%
Surveys
64% 64
Customer Feedback
61 61%
Customer Feedback
39% 39
Form Builder
22 22%
Form Builder
78% 78
Forms And Surveys
35 35%
Forms And Surveys
65% 65

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nicereply and Zoho Survey

Nicereply Reviews

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Zoho Survey Reviews

15 Best SurveyMonkey Alternatives in 2022
Zoho Survey is one of the services Zoho offers among its other tools. It offers surveys for multiple purposes like customer satisfaction, education, human resources, marketing, market research, employee satisfaction, and more.
Source: qualaroo.com
Best Poll Apps to Look for in 2021 | Create a Poll in Seconds!
Now, you don’t have to worry about drafting questions either. Zoho Survey offers a ready-to-use question template that can be even edited if you choose to. Customize your online polls. Give it a fabulous look by selecting appropriate themes and leveraging branding provisions like custom logos and colors.
Source: surveysparrow.com
7 Great Survey Software Alternatives to SurveyMonkey
Zoho offers real-time reporting and analytics features so you can glean insights from your results. The software integrates with Zoho Sheet and Google Sheets as well to help you spot the trends and share the reports with colleagues or clients. Zoho Survey also integrates with collaboration tools such as MailChimp, Zoho CRM, and SalesIQ.
Source: blog.capterra.com

What are some alternatives?

When comparing Nicereply and Zoho Survey, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Google Forms - Simple web forms from Google.

Qualtrics Core XM - From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Swagbucks - Swagbucks is a loyalty program that offers individuals rewards for engaging in various activities. Users can earn reward points for performing Internet searches, purchasing items from affiliated vendors, or completing polls.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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