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Nicereply VS Wootric

Compare Nicereply VS Wootric and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.

Wootric logo Wootric

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...
  • Wootric Landing page
    Landing page //
    2023-09-18

Nicereply videos

+ Add

Email Feedback By Nicereply.com

Wootric videos

+ Add

Wootric Product Overview | Modern Customer Feedback Management Software

More videos:

  • Demo - Wootric NPS Survey Demo (2015)
  • Review - How Wootric Uses NLP and ML to Make Sense of Hundreds of Thousands of Surveys | Wootric

Category Popularity

0-100% (relative to Nicereply and Wootric)

Nicereply

Wootric

Surveys
41 41%
Surveys
59% 59
Customer Feedback
25 25%
Customer Feedback
75% 75
Forms And Surveys
100 100%
Forms And Surveys
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Nicereply and Wootric. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nicereply and Wootric

Nicereply Reviews

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Wootric Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Wootric (an InMoment company) is a customer experience management software that makes use of single-question microsurveys. Most of these surveys include metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES). What’s especially great about this tool is that it can be installed quickly and easily. All feedback (once collected) is...
Source: mopinion.com

What are some alternatives?

When comparing Nicereply and Wootric, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Google Forms - Simple web forms from Google.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Survicate - Collect feedback on your website and find out more about your visitors.

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