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NICE inContact VS YouMail

Compare NICE inContact VS YouMail and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

YouMail logo YouMail

YouMail turns visual voicemail into a personal assistant for handling all your missed calls.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • YouMail Landing page
    Landing page //
    2023-05-11

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

YouMail videos

+ Add

YouMail Review 2020 - (Here's Everything You Need To Know!)

More videos:

  • Review - YouMail Voicemail Assistant iPhone App Review
  • Review - Why You Need YouMail!

Category Popularity

0-100% (relative to NICE inContact and YouMail)

NICE inContact

YouMail

Communication
88 88%
Communication
12% 12
Enterprise Communication
83 83%
Enterprise Communication
17% 17
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and YouMail

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

YouMail Reviews

We have no reviews of YouMail yet.
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Social recommendations and mentions

Based on our record, YouMail seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

YouMail mentions (1)

  • Recovering voicemail after changing to Virgin
    One option to consider going forward: I've personally moved on to using a free youmail.com account - this captures the voicemails to email with a sound file attachment as well as a text transcription. No need to even install any app -- just customizing your conditional call forwards. Not sure if Virgin allows customizing that. Source: over 2 years ago

What are some alternatives?

When comparing NICE inContact and YouMail, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Hi Voicemail - Stop robocallers filling up your voicemail

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MightyCall - Virtual phone system that lets you run your business from anywhere.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Line2 - Line2 adds a second phone number or complete cloud business phone system to smartphones & computers that's robust yet affordable. Buy online or get a custom quote.

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