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NICE inContact VS XenCALL

Compare NICE inContact VS XenCALL and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

XenCALL logo XenCALL

XenCALL's all-in-one CRM & VoIP predictive dialer is powerful cloud software for call centers with in-house support. Boost inside sales and lower overhead.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • XenCALL Landing page
    Landing page //
    2023-04-25

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

XenCALL videos

+ Add

How to Start Making Calls With Xencall in Less Than 5 Minutes

Category Popularity

0-100% (relative to NICE inContact and XenCALL)

NICE inContact

XenCALL

Communication
97 97%
Communication
3% 3
Cloud Business Telephony
0 0%
Cloud Business Telephony
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and XenCALL

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

XenCALL Reviews

We have no reviews of XenCALL yet.
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What are some alternatives?

When comparing NICE inContact and XenCALL, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ChaseData Call Center Software - Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Genesys Engage - Contact Center Operations

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