Software Alternatives, Accelerators & Startups

NICE inContact VS Voiptime Cloud Call Center

Compare NICE inContact VS Voiptime Cloud Call Center and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Voiptime Cloud Call Center logo Voiptime Cloud Call Center

Cloud call center & telemarketing solution
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Voiptime Cloud Call Center Landing page
    Landing page //
    2022-03-11

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Voiptime Cloud Call Center videos

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Category Popularity

0-100% (relative to NICE inContact and Voiptime Cloud Call Center)
Communication
87 87%
13% 13
Enterprise Communication
100 100%
0% 0
CRM
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Voiptime Cloud Call Center

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Voiptime Cloud Call Center Reviews

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What are some alternatives?

When comparing NICE inContact and Voiptime Cloud Call Center, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

EasyCall Phone Call Center - Instantly provide voice customer support through phone calls.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallKite - Your website’s video call center in just one click.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Daily.co for Intercom - Free video calls & screen shares embedded in Intercom