Software Alternatives, Accelerators & Startups

NICE inContact VS EasyCall Phone Call Center

Compare NICE inContact VS EasyCall Phone Call Center and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

EasyCall Phone Call Center logo EasyCall Phone Call Center

Instantly provide voice customer support through phone calls.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • EasyCall Phone Call Center Landing page
    Landing page //
    2023-08-28

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

EasyCall Phone Call Center videos

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Category Popularity

0-100% (relative to NICE inContact and EasyCall Phone Call Center)
Communication
92 92%
8% 8
Enterprise Communication
100 100%
0% 0
Web And Video Conferencing
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and EasyCall Phone Call Center

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

EasyCall Phone Call Center Reviews

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What are some alternatives?

When comparing NICE inContact and EasyCall Phone Call Center, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Voiptime Cloud Call Center - Cloud call center & telemarketing solution

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallKite - Your website’s video call center in just one click.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Sales Sling - Cloud based auto dialer & lead management platform