Software Alternatives, Accelerators & Startups

NICE inContact VS Vidyo

Compare NICE inContact VS Vidyo and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Vidyo logo Vidyo

Millions of users around the world visually connect every day with Vidyo’s secure, scalable technology and cloud-based services.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Vidyo Landing page
    Landing page //
    2022-12-20

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Vidyo videos

VidyoDesktop Review

More videos:

  • Review - Vidyo Video Conferencing
  • Review - UNBOXING VLOG! WORTH IT BA?/ PRODUCT REVIEW/ VIDYO LOG #54

Category Popularity

0-100% (relative to NICE inContact and Vidyo)
Communication
91 91%
9% 9
Group Chat & Notifications
Enterprise Communication
100 100%
0% 0
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Vidyo

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Vidyo Reviews

We have no reviews of Vidyo yet.
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What are some alternatives?

When comparing NICE inContact and Vidyo, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.