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NICE inContact VS Vibtree

Compare NICE inContact VS Vibtree and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Vibtree logo Vibtree

Communicate on Cloud
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Vibtree Landing page
    Landing page //
    2021-05-13

Vibtree is a cloud telephony company offering cloud-based solutions that help businesses manage their customer communication with ease. Our list of products and services include voice and sms. Voice broadcasting, bulk sms, transactional sms, promotional sms, OTP, missed call services, multi-level IVR, toll free number, virtual number, auto dialling, call monitoring, call recording, call analytics and inbound call tracking are some of the widely used services offered by Vibtree.

Our cloud telephony services are designed to enable businesses to set up their sales & support services, onsite or offsite. No extra equipment or infrastructure is needed to get started with our customised cloud-based business communication services & solutions.

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Vibtree

Website
vibtree.com
Pricing URL
Official Vibtree Pricing
$ Details
freemium $15.99 / Monthly (Based on your customised package)
Platforms
Android Web Browser Cross Platform iOS
Release Date
2015 December
Edit details

NICE inContact features and specs

No features have been listed yet.

Vibtree features and specs

  • Bulk SMS: Yes
  • Voice Calls: Yes
  • IVR: Yes
  • Cloud phone: Yes
  • Cloud number: Yes
  • Call tracking: Yes
  • Call Recording: Yes
  • Call Monitoring: Yes
  • Call Analytics and Reporting: Yes

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Vibtree videos

+ Add

Call tracking software

More videos:

  • Review - Winner of India 500 Startup Awards 2020

Category Popularity

0-100% (relative to NICE inContact and Vibtree)

NICE inContact

Vibtree

Communication
93 93%
Communication
7% 7
Enterprise Communication
89 89%
Enterprise Communication
11% 11
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Vibtree

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Vibtree Reviews

We have no reviews of Vibtree yet.
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What are some alternatives?

When comparing NICE inContact and Vibtree, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Servetel.in - Servetel is an Indian cloud telephony service provider. We provide services such as Toll-Free Number, Virtual Number, IVR, Bulk SMS and Voice Broadcasting.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Knowlarity - Knowlarity is a leading Cloud telephony solution across 65 countries providing virtual numbers, IVR solutions, Call center services and API solutions.

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