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Vibtree VS Genesys Cloud

Compare Vibtree VS Genesys Cloud and see what are their differences

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Vibtree logo Vibtree

Communicate on Cloud

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Vibtree Landing page
    Landing page //
    2021-05-13

Vibtree is a cloud telephony company offering cloud-based solutions that help businesses manage their customer communication with ease. Our list of products and services include voice and sms. Voice broadcasting, bulk sms, transactional sms, promotional sms, OTP, missed call services, multi-level IVR, toll free number, virtual number, auto dialling, call monitoring, call recording, call analytics and inbound call tracking are some of the widely used services offered by Vibtree.

Our cloud telephony services are designed to enable businesses to set up their sales & support services, onsite or offsite. No extra equipment or infrastructure is needed to get started with our customised cloud-based business communication services & solutions.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Vibtree

Website
vibtree.com
Pricing URL
Official Vibtree Pricing
$ Details
freemium $15.99 / Monthly (Based on your customised package)
Platforms
Android Web Browser Cross Platform iOS
Release Date
2015 December
Edit details

Genesys Cloud

Website
genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Vibtree features and specs

  • Bulk SMS: Yes
  • Voice Calls: Yes
  • IVR: Yes
  • Cloud phone: Yes
  • Cloud number: Yes
  • Call tracking: Yes
  • Call Recording: Yes
  • Call Monitoring: Yes
  • Call Analytics and Reporting: Yes

Genesys Cloud features and specs

No features have been listed yet.

Vibtree videos

+ Add

Call tracking software

More videos:

  • Review - Winner of India 500 Startup Awards 2020

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Vibtree and Genesys Cloud)

Vibtree

Genesys Cloud

Communication
7 7%
Communication
93% 93
Enterprise Communication
8 8%
Enterprise Communication
92% 92
Customer Support
0 0%
Customer Support
100% 100
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0

User comments

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What are some alternatives?

When comparing Vibtree and Genesys Cloud, you can also consider the following products

MyOperator - MyOperator is a cloud-based call management system for voice communication purposes.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Servetel.in - Servetel is an Indian cloud telephony service provider. We provide services such as Toll-Free Number, Virtual Number, IVR, Bulk SMS and Voice Broadcasting.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Knowlarity - Knowlarity is a leading Cloud telephony solution across 65 countries providing virtual numbers, IVR solutions, Call center services and API solutions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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