Software Alternatives, Accelerators & Startups

NICE inContact VS US Mobile

Compare NICE inContact VS US Mobile and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

US Mobile logo US Mobile

US Mobile is a platform that offers a wireless network to users for tablets and phones.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • US Mobile Landing page
    Landing page //
    2023-10-02

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

US Mobile videos

US Mobile Review: The Better Verizon Prepaid!

More videos:

  • Review - US Mobile's New Unlimited Plans: Now Better Than Visible?!
  • Review - US Mobile Review Digital David

Category Popularity

0-100% (relative to NICE inContact and US Mobile)
Communication
71 71%
29% 29
Enterprise Communication
100 100%
0% 0
Network & Admin
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and US Mobile

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

US Mobile Reviews

We have no reviews of US Mobile yet.
Be the first one to post

Social recommendations and mentions

Based on our record, US Mobile seems to be more popular. It has been mentiond 75 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

US Mobile mentions (75)

  • Warp[vz network] Data accounting does not match reality
    I kept going back and forth and the rep kept stating the amount listed on usmobile.com, and inside the app, as the current month's data usage did NOT include hotspot data, and that the hotspot data is what drove me over 100GB. Source: about 1 year ago
  • Looking for new carriers?
    Can you specify what plan you are on with Mint? Try tello.com they have custom plans to match your needs. Or try usmobile.com, their pooled plan starts at $9 for Unlimited Talk / Text + $2 per GB of data on either Verizon or T-Mobile network. Taxes included for US Mobile on pooled plans only. Tello charges no fees except for taxes (no recovery fees like Mint, service fee, etc.) If you want other options with... Source: over 1 year ago
  • Why is it so difficult to understand data usage with US Mobile?
    Would you or anyone at US Mobile be able to expalin why the App shows different information than the web (http://usmobile.com)? Source: over 1 year ago
  • In my opinion, AT&T's website design needs a major overhaul.
    Someone mentioned Verizon. I currently use them for wireless; they are not quite as bad. (Better performance, better navigation, less buggy). But the real winners here are some of the MVNOs (like US Mobile or Google Fi). Source: over 1 year ago
  • porting number
    There are far better deals with MVNOs. If she's a heavy data user, US Mobile provides 100GB of "premium" data on Verizon for $45/month (plus about $5 in taxes); less with single lines. They have many cheaper plans for less data use, as do other MNVOs. Source: over 1 year ago
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What are some alternatives?

When comparing NICE inContact and US Mobile, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Tello - Tello is a mobile virtual network provider that provides users with the 4G LTE network coverage.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nexys Mobile - Mobile Phone plans and Services for highly mobile small business workers and entrepreneurs who run their lives from their phone.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Ultra Mobile - Ultra Mobile is a platform that offers users unlimited text, talk, and data services to users through its 4G LTE network.