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NICE inContact VS Truly

Compare NICE inContact VS Truly and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Truly logo Truly

Truly is a complete enterprise voice platform for sales, account management, and customer success teams.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Truly Landing page
    Landing page //
    2022-11-06

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Truly videos

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Truly Beauty Haul: $700.00 Honest Review (28 Products, Unsponsored)

More videos:

  • Review - I Tried Truly Beauty for a month and this happened...
  • Review - Does it Really Work? Honest Truly Beauty Review + Before & After Photos - Part 2

Category Popularity

0-100% (relative to NICE inContact and Truly)

NICE inContact

Truly

Communication
88 88%
Communication
12% 12
Enterprise Communication
89 89%
Enterprise Communication
11% 11
CRM
0 0%
CRM
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Truly

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Truly Reviews

We have no reviews of Truly yet.
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What are some alternatives?

When comparing NICE inContact and Truly, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

RingDNA - RingDNA is a provider of cloud based inside sales productivity and marketing intelligence software such as call tracking, dialers, and IVR.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

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