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NICE inContact VS Thinking Phones

Compare NICE inContact VS Thinking Phones and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Thinking Phones logo Thinking Phones

Unified Communications in the Cloud
  • NICE inContact Landing page
    Landing page //
    2023-10-04
Not present

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Thinking Phones videos

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Category Popularity

0-100% (relative to NICE inContact and Thinking Phones)

NICE inContact

Thinking Phones

Communication
96 96%
Communication
4% 4
Enterprise Communication
94 94%
Enterprise Communication
6% 6
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Thinking Phones

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Thinking Phones Reviews

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What are some alternatives?

When comparing NICE inContact and Thinking Phones, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Phone Number World - Buy a memorable vanity phone number for your business. Millions of local vanity phone numbers and toll-free phone numbers are available for you to increase business calls and boost sales.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Switchvox - Find the perfect phone system for your business. Digium’s business phone systems are available in the cloud and on-premises, with all features included

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Omma Office - Omma Office is specially designed phone graded services providing software that allows small businesses to grow in terms of their production.

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