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NICE inContact VS Squaretalk

Compare NICE inContact VS Squaretalk and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Squaretalk logo Squaretalk

Trusted turnkey contact center for all
  • NICE inContact Landing page
    Landing page //
    2023-10-04
Not present

Powerful and versatile communications platform with automations and integrations made simple. So simple, you’ll have time for the other parts of your business.

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Squaretalk videos

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Category Popularity

0-100% (relative to NICE inContact and Squaretalk)

NICE inContact

Squaretalk

Communication
100 100%
Communication
0% 0
Call Center Software
87 87%
Call Center Software
13% 13
Enterprise Communication
94 94%
Enterprise Communication
6% 6
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Squaretalk

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Squaretalk Reviews

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What are some alternatives?

When comparing NICE inContact and Squaretalk, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CloudTalk - Work locally, grow globally

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Twilio - Brings voice and messaging to your web and mobile applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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