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NICE inContact VS Sourcegraph

Compare NICE inContact VS Sourcegraph and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Sourcegraph logo Sourcegraph

Sourcegraph is a free, self-hosted code search and intelligence server that helps developers find, review, understand, and debug code. Use it with any Git code host for teams from 1 to 10,000+.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Sourcegraph Landing page
    Landing page //
    2023-08-06

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Sourcegraph videos

Code review with IDE powers: Sourcegraph Chrome extension

More videos:

  • Review - Better code reviews on GitHub with the Sourcegraph browser extension
  • Review - Sourcegraph's new GitLab native integration

Category Popularity

0-100% (relative to NICE inContact and Sourcegraph)
Communication
100 100%
0% 0
Git
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Code Collaboration
0 0%
100% 100

User comments

Share your experience with using NICE inContact and Sourcegraph. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Sourcegraph

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Sourcegraph Reviews

We have no reviews of Sourcegraph yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Sourcegraph seems to be more popular. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Sourcegraph mentions (20)

  • Contextual Software Development
    Gathering this context from different tools—whether to write or review code—has to be one of the more complex tasks in software development. That is why we (Sourcegraph) are bullish on the idea of Contextual Software Development—bringing all of the context, not just from code but from any relevant tools in the stack, right to the place where the developer most needs it. - Source: dev.to / 7 days ago
  • Architecture.md (2021)
    That's pretty much what https://sourcegraph.com/ are selling, is it not? - Source: Hacker News / 3 months ago
  • Ask HN: Who is hiring? (February 2024)
    Sourcegraph | REMOTE | Full-Time | Engineering Manager, Machine Learning Engineer, Software Engineer, Developer Advocate, Enterprise Product Manager, Technical Advisor | https://sourcegraph.com Sourcegraph is a code AI platform that makes it easy to read, write, and fix code–even in big, complex codebases. We are building Cody, an AI coding assistant that uses code search and code intelligence to help devs quickly... - Source: Hacker News / 4 months ago
  • Gitlab to lay off 7% of staff
    There are workarounds though... Which are arguably much better. Source: over 1 year ago
  • free-for.dev
    Sourcegraph.com — Java, Go, Python, Node.js, etc., code search/cross-references, free for Open Source. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing NICE inContact and Sourcegraph, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

OpenGrok - OpenGrok is a fast and usable source code search and cross reference engine.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Atlassian Fisheye - With FishEye you can search code, visualize and report on activity and find for commits, files, revisions, or teammates across SVN, Git, Mercurial, CVS and Perforce.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Quod AI - Find the code you need faster