Software Alternatives & Reviews

NICE inContact VS Sharpen

Compare NICE inContact VS Sharpen and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Sharpen logo Sharpen

Rochester Sharpening is your number one choice for professional sharpening in the Rochester, NY area. Visit us online today to find the nearest drop-off location. Read more about Sharpen.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Sharpen Landing page
    Landing page //
    2023-03-31

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Sharpen videos

Topaz Labs AI Sharpen Review - Does It Really Work?

More videos:

  • Review - Topaz Sharpen AI vs Topaz Photo AI Review- Really Shocking results.
  • Review - WOW!!! Sharpen AI is Getting BETTER & BETTER!

Category Popularity

0-100% (relative to NICE inContact and Sharpen)
Communication
95 95%
5% 5
Customer Support
89 89%
11% 11
Enterprise Communication
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Sharpen

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Sharpen Reviews

We have no reviews of Sharpen yet.
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What are some alternatives?

When comparing NICE inContact and Sharpen, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

Genesys Engage - Contact Center Operations

CloudTalk - Work locally, grow globally