Sharpen Alternatives

Get the DMG Consulting report reprint on cloud contact centers.

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Support all of your customers from one platform 💕

Five9 provides cloud-based call center software for sales, marketing and support.

Work locally, grow globally

paid Free Trial $25.0 / Monthly

Contact Center Operations

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Avaya Aura is an enterprise collaboration software.

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

The Genesys PureEngage platform drives customer experience success across your enterprise and digital transformation at scale, whether they're on-premises or in the cloud. Learn more at Genesys.com now.

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

paid $30.0 / Monthly

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

freemium $15.0 / Monthly

injixo is a cloud-based workforce management software for call centers.