Software Alternatives & Reviews

NICE inContact VS Presence.so

Compare NICE inContact VS Presence.so and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Presence.so logo Presence.so

Push-to-talk voice chat for remote teams
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Presence.so Landing page
    Landing page //
    2023-09-21

Work closer together and communicate more effectively via spontaneous voice that seamlessly works live and asynchronously

Presence.so

$ Details
freemium $6.0 / Monthly (Basic Plan - per seat per month)
Platforms
Windows Mac OSX Google Chrome Slack

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Presence.so videos

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Category Popularity

0-100% (relative to NICE inContact and Presence.so)
Communication
100 100%
0% 0
Remote Work
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Job Boards
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Presence.so

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Presence.so Reviews

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What are some alternatives?

When comparing NICE inContact and Presence.so, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Pesto App - The digitally native, authentically human workplace.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Remote Clan - Community to discuss, learn and grow remote work.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Office Free - Browse the employee benefits from the top remote companies