Software Alternatives, Accelerators & Startups

NICE inContact VS Peoplebox

Compare NICE inContact VS Peoplebox and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Peoplebox logo Peoplebox

Peoplebox helps managers have meaningful 1-on-1s, get continuous feedback, review performance in real-time and take critical actions that matters.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Peoplebox Landing page
    Landing page //
    2023-09-23

Peoplebox is ONE PLACE to align all your strategic priorities, goals, and projects to help achieve faster results. What makes it unique is it does it without changing your team’s behaviors Teams continue to track their KPIs on SQL, G sheets, dashboard while managing projects on G Sheets, Notion, Asana etc. Peoplebox integrates with all your tools and aligns every goal & initiative without breaking any sweat.So whether you follow OKRs, KPIs, or just metrics, the impact is - Better Alignment, Transparency and Accountability to help your teams achieve goals quickly. It also makes your business reviews meetings super-efficient (and redundant).

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Peoplebox videos

PeopleBox Review and Tutorial: AppSumo Lifetime Deal

More videos:

  • Review - Peoplebox How-To on AppSumo
  • Review - Get robust employee engagement and performance management for remote teams with Peoplebox

Category Popularity

0-100% (relative to NICE inContact and Peoplebox)
Communication
100 100%
0% 0
Productivity
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
HR Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Peoplebox

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Peoplebox Reviews

We have no reviews of Peoplebox yet.
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What are some alternatives?

When comparing NICE inContact and Peoplebox, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Fellow.app - A manager’s co-pilot for 1:1s, meetings, feedback & goals 🚀

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Lattice - Lattice helps teams stay aligned around their goals so they can accomplish more.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Lead Honestly - One-on-one questions to actively engage employees.