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NICE inContact VS NICE Systems

Compare NICE inContact VS NICE Systems and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

NICE Systems logo NICE Systems

NICE Systems is an Israel-based company specializing in telephone voice recording, data security, and surveillance.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • NICE Systems Landing page
    Landing page //
    2023-09-28

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

NICE Systems videos

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Category Popularity

0-100% (relative to NICE inContact and NICE Systems)

NICE inContact

NICE Systems

Communication
100 100%
Communication
0% 0
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and NICE Systems

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

NICE Systems Reviews

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What are some alternatives?

When comparing NICE inContact and NICE Systems, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ResponseTap - ResponseTap provides visitor level call tracking solutions to track calls for businesses, marketing agencies and more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Avanser - Avanser is a call tracking technology solution.

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