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NICE inContact VS myfax

Compare NICE inContact VS myfax and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

myfax logo myfax

Hosted digital fax solution
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • myfax Landing page
    Landing page //
    2023-09-24

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

myfax videos

+ Add

MyFax Review - Electronic Fax Service

More videos:

  • Review - MyFax.com feature review
  • Review - How MyFax Works

Category Popularity

0-100% (relative to NICE inContact and myfax)

NICE inContact

myfax

Communication
80 80%
Communication
20% 20
Office & Productivity
0 0%
Office & Productivity
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using NICE inContact and myfax. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and myfax

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

myfax Reviews

We have no reviews of myfax yet.
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Social recommendations and mentions

Based on our record, myfax seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

myfax mentions (3)

  • Help needed: Myfax requiring SPF record to send fax via email
    My dad uses [dad@123.com](mailto:dad@123.com) to send fax out on using myfax.com service. Recently, myfax is asking for SPF record and I am getting this error when sending email through Gmail or Outlook using the business email address. Source: over 2 years ago
  • Applying for Unemployment but with unrealistic timelines
    Side note: There are free online fax services. The document is uploaded from your computer and faxed to the appropriate number. Scan the docs (if not already on the computer) with your phone. Save them to google drive or email them to yourself. Then use something like myfax.com or efax.com to fax them for free. Source: over 2 years ago
  • Is gotfreefax.com a scam?
    I don't know about that one, but I used myfax.com last year during the pandemic when I couldn't get out to a Pack N Ship type place. Easy to cancel before the free trial ended with a phone call, but they did keep trying to get me to keep the service. Source: almost 3 years ago

What are some alternatives?

When comparing NICE inContact and myfax, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Hellofax - Easy. Reliable. Online faxing. Send & receive faxes from anywhere.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

eFax - Over 11 million people use eFax every day for their fax communications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

faxZero - Internet fax application.

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